MOVE Special

Unveiling the Future of Mobility: Insights from Industry Expert Mike

Mike touched upon a crucial aspect driving the future of mobility: reducing friction in the car industry. This refers to streamlining processes, improving user experiences, and eliminating pain points for customers.

Mike Allen

Industry Expert

Chris Kirby

CEO & Co-Founder
Tomorrow's Journey

Felix Page

News & Features Editor
Autocar

Episode Overview

The mobility industry has been witnessing unprecedented growth and innovation in recent years, with start-ups and established businesses pushing the boundaries of what's possible. To gain a deeper understanding of the latest trends and developments in this dynamic field, we had the privilege of sitting down with Mike Allen, a distinguished industry expert, who shared his insightful experience from a recent mobility industry event.

Mike started by expressing his excitement about the event, which featured a thriving start-up area that had expanded significantly since its inception. Having been a part of the event since its early days, he was amazed to witness more than 100 start-ups participating, each bringing unique and promising ideas to the table.

He recounted coming across some truly inspiring start-up businesses during the event. Among them, Mike mentioned a data business that caught his attention. Data-driven solutions have become the backbone of numerous industries, and the mobility sector is no exception. This data business could potentially revolutionise the way we gather and leverage data to make informed decisions in the mobility landscape.

Another standout discovery for Mike was the presence of cutting-edge AI businesses. Artificial Intelligence has been rapidly transforming various industries, and the automotive sector is no different. The integration of AI in mobility promises enhanced safety, efficiency, and personalised experiences for users.

Mike was also intrigued by the emergence of vehicle subscription services. This alternative approach to vehicle ownership has been gaining traction as an attractive and flexible option for consumers. It allows users to experience different vehicles without the commitment of traditional ownership, ushering in a new era of mobility convenience.

In our conversation, Mike touched upon a crucial aspect driving the future of mobility: reducing friction in the car industry. This refers to streamlining processes, improving user experiences, and eliminating pain points for customers. By focusing on reducing friction, businesses can create seamless interactions with their customers and gain a competitive edge in a rapidly evolving market.

Software solutions were a recurring theme during our discussion. Mike firmly believes that they hold the key to solving complex challenges in the automotive sector. From optimising fleet management to enhancing user interfaces, software solutions are paving the way for a more connected and efficient mobility landscape.

A recurring theme in Mike's insights was the significance of addressing problems in the industry with a customer-centric approach. For him, ideas that possess genuine value and serve a real purpose in a vast marketplace are poised for success. Solving problems in innovative ways and offering a seamless customer journey will be crucial for businesses aiming to thrive in the competitive mobility industry.

As our conversation came to a close, Mike expressed his gratitude for attending the event and being a part of the thriving mobility community. He also shared his optimism for the future, expecting even more ground-breaking ideas and technological advancements to emerge in the years to come.

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RAC used the JRNY system to develop a service based on Roadside Assistance with courtesy cars.