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MondayCar is a European start-up offering flexible car subscription services across France. It needed a software solution to automate the operational and customer onboarding process.
Traditional mechanisms for car buying, such as PCP or Hire Purchase, were considered dated, expensive, and inflexible. The co-founders of MondayCar were searching for a platform that offered the tools to build the convenience and flexibility that mirrored services from other sectors, like the entertainment industry, that a new generation of consumers had come to expect.
After initially developing their platform and working with established providers, they were introduced to Tomorrow's Journey and the JRNY platform. MondayCar used the JRNY to reduce costs and quickly launch its brand in the French market. The platform allowed for the automation of customer onboarding and verification, organization of customers, booking and asset details, an online payment module, and meeting local market requirements such as language, currency and a lack of open banking availability.
A summary of what happened for our customer as a result of the JRNY platform implementation.
The launch was completed in under 1 month, which was impressive as it included a language localisation module and many other bespoke features.
Customers have been incredibly optimistic about the service, reflected in the lack of customer churn.
MondayCar is exploring new market segments, particularly a B2B offering, and extending the service to new regions.
MondayCar is a pioneering business in France. The JRNY platform has provided them with the foundation to enter the market quickly, scale quickly, and be an affordable solution for start-up companies. The JRNY platform continues to support and extend its product as its business expands to new regions.
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