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A single multi-tenanted solution that allows SOGO to manage one central fleet with bookings segmented for each client's customer journey.
SOGO business customers wanted to offer SOGO cars to their employees easily. However, the business pricing and booking approval requirements differed greatly from SOGO's B2C offers. Hence Sogo processed all company car bookings manually. To improve this process, they wanted to create a single company car platform that could be provided to their current and future business customers.
Tomorrow's Journey configured the JRNY platform to create a business-to-business-to-employee platform providing specific cars and offers to the employees of SOGO's business customers. Each company car platform can be fully branded to the business customers' requirements. The main difference between this and B2C customer journeys is that the authentication layer is before all other steps. Permitting SOGO to offer discounted rates that won't undercut their current pricing
A summary of what happened for our customer as a result of the JRNY platform implementation.
Real-time ingest of vehicle cap codes to automate digital inventory, helping reduce manual processes and streamline operations.
SOGO's old system could have been more user-friendly and made pricing management easier, and now, it updates instantly from a simple pricing matrix.
From initial scoping from the final build to only 2 months, highlighting the flexibility of the JRNY platform to build custom solutions.
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By implementing the JRNY platform, SOGO was able to optimize assets and inventory, simplify pricing management, and bring their idea to fruition in just two months. The bespoke solution provided by Tomorrow's Journey empowered SOGO to meet the unique requirements of their business customers, enhancing their overall efficiency and customer satisfaction. This success story underscores the importance of leveraging innovative solutions to unlock new opportunities and drive growth in the ever-evolving business landscape.
CASE STUDIES
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Tomorrow's Journey and Monday Car have teamed up to offer a brand new car subscription product in France.
RAC used the JRNY system to develop a service based on Roadside Assistance with courtesy cars.